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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Hamilton

Gloria Hamilton

June 12, 2025

5  out of  5
rating by Gloria Hamilton
"I am so happy I returned to State Farm for my 3 autos and homeowner insurance needs. Mr. Andre Turner's cool and patient demeanor is an asset to the business, but, more importantly, beneficial to the customer. I was so relaxed and comfortable that I completed my transactions with clarity and decisiveness in less than 20 minutes. I highly recommend contacting this Matteson office for all your insurance needs. This energetic team is the real deal. These Techie Hot Shots take care of insurance business and put a smile on the customer's face and money back in his/her pocket."
We responded:
"Thanks so much for the review we appreciate your business. "
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Paula Hall

June 5, 2025

5  out of  5
rating by Paula Hall
"Quincy was a very nice young man very knowledgeable about the service. Will consider referring my friends. Ck was very helpful he explained to me about my insurance and he offered me a policy for my son who is firefighter. Thank you guys for being very helpful. I’m staying not leaving anymore."
We responded:
"Thanks so much for the review "
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briana Lewis

June 5, 2025

5  out of  5
rating by briana Lewis
"⭐️⭐️⭐️⭐️⭐️ I’ve had a great experience with State Farm! Their customer service is top-notch — always friendly, responsive, and willing to go the extra mile to answer my questions. My agent made the process of bundling auto and renters insurance super easy, and I feel confident knowing I’m well covered. I also appreciate their user-friendly app and how simple it is to manage my policies or file a claim. Highly recommend if you’re looking for reliability and peace of mind!"
We responded:
"Thanks for the review we appreciate your business!"
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Armando Lopez

June 2, 2025

5  out of  5
rating by Armando Lopez
"The State Farm office of Steven Gardner is the place to be when in need of insurance of any type. The staff there is knowledgable and very responsive. They ensure all your needs are met before concluding their call and or meeting. Thanks for all your help over the last 7yrs!!"
We responded:
"Thanks for the review appreciate it! "
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Layla E

May 30, 2025

5  out of  5
rating by Layla E
"He is one of the best he always helps out to resolve the issue and is very kind and is very good at what he does thank you"
We responded:
"Thanks for the review appreciate it."
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Pamela Villarreal

May 30, 2025

5  out of  5
rating by Pamela Villarreal
"Andre was a very friendly helpful and knowledgeable State Farm Agent. Andre is a person I would highly recommend to others you will not be disappointed. Thank you Andre!"
We responded:
"Thanks for the review glad we could help."
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Craig laramore

May 23, 2025

5  out of  5
rating by Craig laramore
"Wonderful customer service and positive to chat with!"
We responded:
"Thanks for the review we appreciate your business!"
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Audrey

May 22, 2025

5  out of  5
rating by Audrey
"If you’re searching for a excellent Insurance Agent, this is the one."
We responded:
"Thanks appreciate the review!"
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Catherine Lindley

May 21, 2025

5  out of  5
rating by Catherine Lindley
"They are friendly, professional, and always take the time to explain things clearly without being pushy. Thankfully, we haven't had to file a claim in a while, but they help make the process simple."
We responded:
"Glad we could be a great service e for you."
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Robert Brown

May 21, 2025

5  out of  5
rating by Robert Brown
"Whenever I communicate with STATE FARM reps, I always get friendly helpful more than I ask for SERVICE. Today I spoke with Quincy, very consistent, friendly and helpful. That’s the kind of service. I can always appreciate above all things."
We responded:
"Thanks for the review "
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dnormbrown Brown

May 16, 2025

5  out of  5
rating by dnormbrown Brown
"Service was great!"
We responded:
"Thanks for the review appreciate it!"
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Marilyn Arnold

May 15, 2025

5  out of  5
rating by Marilyn Arnold
"I was assisted by Quincy who works at Steve Gallagher State Farm office in Matteson. Quincy was very professional, patient and accommodating to me. He took the time to answer all of my questions and explain options to me in detail. His kindness was evident and greatly appreciated. I highly recommend working with this agent. Marilyn Arnold Matteson, Illinois"
We responded:
"Thanks for the review "
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Dede F Baby

May 15, 2025

5  out of  5
rating by Dede F Baby
"Quincy gave me an my mother spectacular service we are new clients glad we found Quincy I recommend him"
We responded:
"Thank you for the review im so glad we could be a great service for you."
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john mcbeth

May 15, 2025

5  out of  5
rating by john mcbeth
"Very nice and polite to work with and very informative. Rates were fair and very prompt with getting back to me with quotes."
We responded:
"Thanks for the review glad we could help!"
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Ayleene Woodard

May 14, 2025

5  out of  5
rating by Ayleene Woodard
"Please believe me when I say, State Farm it. They were able to cut my payment in half when I switched. Half!!! Please call Andre Turner, yesterday Matteson office and tell him Ayleene sent you. I feel like I hit the lottery!!! Whooo hooo!!!"
We responded:
"Thanks for the review appreciate it "
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Mike Prosen

May 8, 2025

5  out of  5
rating by Mike Prosen
"Very good rates and fantastic service from a reputable carrier, highly recommend."
We responded:
"Glad we can help thanks for the review!"
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Sonja Hughes

May 7, 2025

5  out of  5
rating by Sonja Hughes
"Steven, Quincy, CK and Andre are very helpful, courteous and quick to respond!"
We responded:
"Glad we help thank you for the review "
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Cathy Everaert

May 5, 2025

5  out of  5
rating by Cathy Everaert
"I recently got transferred to Insurance agent Steve Gardner, after my previous agent retired. I have been very happy so for,they have great customer service. Ck usually takes care of me and does a great job with my payments..Today I spoke with Quincy and he took care of my payments..He was very nice and also did a great job helping me. I have spoken with Steve too, and he seemed like a nice guy.. They definitely are a great Insurance company to deal with."
We responded:
"Thank you so much for the review glad we can be a great service for you!"
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Mohammed Darwish

May 2, 2025

5  out of  5
rating by Mohammed Darwish
"They are the best in the whole universe"
We responded:
"Thanks for the review "
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steven johnson

May 1, 2025

5  out of  5
rating by steven johnson
"I was with my old insurance company for 16 years. I got a home and auto quote from Steven Gardner, the rates very competitive. So I called around shopping other companies to check rates and State Farm had the best rates. I've had nothing but great experience working with everyone in the office anytime. I have a question. No matter who answers the phone."
We responded:
"Thanks so much I'm glad we could help!"
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Andre Turner

March 21, 2025

5  out of  5
rating by Andre Turner
"This is a great office highly recommend doing business with them"
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jblomskie

April 3, 2024

5  out of  5
rating by jblomskie
"Fantastic"
We responded:
"Thanks for the 5-star rating!"
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Melissa Clark

January 16, 2024

5  out of  5
rating by Melissa Clark
"They take care of our vehicles"
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Starr Day

September 18, 2023

5  out of  5
rating by Starr Day
"Steven exudes excellent customer service, top of the line professionalism and really cares about his customers."
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Ariel Range

September 14, 2023

5  out of  5
rating by Ariel Range
"10/10 customer service was easily helped with everything i needed and would 100% recommend"