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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Virginia Douglas

Virginia Douglas

May 12, 2026

5  out of  5
rating by Virginia Douglas
"Cacique Gonzalez has always been super helpful & very informative. He always check in with me to make sure I have all the coverage in need without hurting my wallet."
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Sammy Dorsey

May 12, 2026

5  out of  5
rating by Sammy Dorsey
"Great service and employee friendly experience staff"
We responded:
"Thanks for the review we appreciate your business "
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j c

May 12, 2026

5  out of  5
rating by j c
"5 stars on Steven Gardner & CK offering great customer service. However, State Farm the insurance company continues to increase rates even though we never had any claims filed."
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Parnell Boyd

May 6, 2026

5  out of  5
rating by Parnell Boyd
"Great co.will return a customer call in timely matter"
We responded:
"Thanks for the review appreciate your business."
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Mark Benson

May 6, 2026

5  out of  5
rating by Mark Benson
"Always helps when have question about insurance"
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Will Bradford

May 6, 2026

5  out of  5
rating by Will Bradford
"Great service Great people to know to do business with go state farm"
We responded:
"Thanks for the review appreciate your business."
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savon keys

May 1, 2026

5  out of  5
rating by savon keys
"Steve Gardner State Farm is phenomenal. Prompt and informative customer service. CK an agent is always helpful anytime I have questions or concerns."
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Dallas Kelsey

April 29, 2026

5  out of  5
rating by Dallas Kelsey
"Fantastic experience with the State Farm agent today. I was able to save a substantial amount by switching. I highly recommend checking them out!!"
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Bernice Jarrett

April 24, 2026

5  out of  5
rating by Bernice Jarrett
"The agent was helpful and explained the coverage of my insurance and the benefits as well"
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The Badguy

April 20, 2026

5  out of  5
rating by The Badguy
"Straight to the point"
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Nekedra Thomas

April 20, 2026

5  out of  5
rating by Nekedra Thomas
"OMGGGG MR. CK IS AMAZING. Definitely was fast & very clear and also added additional life insurance for me. Definitely a 5 stars"
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Lisa Hurtt

March 25, 2026

5  out of  5
rating by Lisa Hurtt
"They are very professional, nice to talk with and very helpful!"
We responded:
"Thanks for the review appreciate your business."
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jenna arguello

March 24, 2026

5  out of  5
rating by jenna arguello
"Great communication and wonderful customer service. Highly recommend!!!"
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FBC PF

March 19, 2026

5  out of  5
rating by FBC PF
"CK is great at what he does very helpful"
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Damon Smallwood

March 18, 2026

5  out of  5
rating by Damon Smallwood
"C.K. is the best!!!!!"
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Sabrina Peden

March 18, 2026

5  out of  5
rating by Sabrina Peden
"Customer service is awesome"
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LaTanya Moore

March 14, 2026

5  out of  5
rating by LaTanya Moore
"I think that State Farm is the best and my Representative C.K. and Steve the manager at this location really have helped me understand my 3 policies I currently have. If I have any questions the are so very professional, knowledgeable, and easy to talk and ask questions and also pretty cool guys. I have sent my friends to them for there insurance needs and they really appreciate the knowledge and understanding they received from C.K., if you want to really understand insurance, Life, Auto, or Home insurance, these are the guys to speak to C.K. or Steve."
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Khalilah Anderson

March 13, 2026

5  out of  5
rating by Khalilah Anderson
"Great customer service!! Very detailed oriented!"
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Gammy G

March 12, 2026

5  out of  5
rating by Gammy G
"Great service. CK is great"
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Diane Gardner

March 10, 2026

5  out of  5
rating by Diane Gardner
"Great customer service"
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DeNarrard Gipson

March 10, 2026

5  out of  5
rating by DeNarrard Gipson
"Great service. Always responsive, ensuring I have the proper coverage. What I appreciate most is, this particular insurance agency has been instrumental in making sure my insurance coverage adapts as my insurance needs change over the years."
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Barbara Harper

March 9, 2026

5  out of  5
rating by Barbara Harper
"I have been with State Farm for over 49 years and only had two agents Bill Galaher who retired and now Steven Gardner both of whom are great, personable, and customer focused."
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Robert Rusu

March 6, 2026

5  out of  5
rating by Robert Rusu
"C.K. Gonzalez is a professional, and an easy person to communicate with."
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R Willis

March 6, 2026

5  out of  5
rating by R Willis
"The customer service is great, they always greet you with a smile & they are very polite. In this world 🌎 today it's very hard to find good service, that's what set Matteson Illinois State Farm Insurance apart from all the other Insurance companies. Keep up the good work. Thank you"
We responded:
"Thanks for the review we appreciate your business. "
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Zorica Z

March 5, 2026

5  out of  5
rating by Zorica Z
"Steven is great, smart and responsive"
We responded:
"Thanks for the review we appreciate your business."