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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Louis S

July 26, 2026

1  out of  5
rating by Louis S
"I like my agent. But there seems to be nothing he can do when it comes to dealing with claims. Most of my gripes are with how terrible state farm is with dealing with claims. Both car and homeowners. I want to give my agent a 5 but because it seems his hands are tied with everything what is the point of an agent? If he were able to address anything with claims that'd be wonderful but it appears he's powerless to do anything but listen. Stay away from state farm insurance. You will save yourself so much frustration."
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Jorge Caamano

July 23, 2026

5  out of  5
rating by Jorge Caamano
"Very good service
Good experiencec"
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Bill Mcguire

July 16, 2026

5  out of  5
rating by Bill Mcguire
"My representative CK is great. He is very helpful and knowledgeable."
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Steve

July 15, 2026

5  out of  5
rating by Steve
"Very courteous, very professional, very diligent, very persistent kept in touch with me for a year to finally get me to switch. I'd recommend him to any of my family or friends."
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Dezra Caillouet

July 10, 2026

5  out of  5
rating by Dezra Caillouet
"I have recieved the best service ever, always ready to answer any questions that I have had. They're like family. Love them..."
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Doreen Fraser

July 10, 2026

5  out of  5
rating by Doreen Fraser
"Always very helpful with any questions that I have"
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Jose Berrones

July 9, 2026

5  out of  5
rating by Jose Berrones
"Steve Gardner and the people in his office have been very responsive every time I've needed assistance. They were also able to save me quite a bit on both my home and auto insurance. Overall I've been very satisfied with their service."
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Marilyn Arnold

July 7, 2026

5  out of  5
rating by Marilyn Arnold
"Mr. Gardner and his staff were very helpful, friendly and professional. Everything was explained to me in detail. They were very patient and engaging. I would highly recommend this agent for your insurance needs."
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Robert Brown

July 2, 2026

5  out of  5
rating by Robert Brown
"CK is very knowlegable very friendly and always willing to help get any issues resolved that i have when i have had to call in"
We responded:
"Thanks for the review we appreciate your business"
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Lora Whitner

July 1, 2026

5  out of  5
rating by Lora Whitner
"Always available for any concerns"
We responded:
"Thanks for review appreciate your business."
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Tawanda Criner

June 26, 2026

5  out of  5
rating by Tawanda Criner
"I have Statefarm for many years. They have given me great customer service. Just added another car to insurance for full coverage for both cars."
We responded:
"Thanks for the review we appreciate your business."
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Sherry Trojanowski

June 24, 2026

5  out of  5
rating by Sherry Trojanowski
"Great service from this office."
We responded:
"Thanks for the review we appreciate your business."
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Shá Taylor

June 23, 2026

5  out of  5
rating by Shá Taylor
"Great location with very professional agents! CK is very helpful and always explains everything throughly."
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Wendy Russell

June 18, 2026

5  out of  5
rating by Wendy Russell
"Steven Gardner and staff are always so professional and helpful! I like the team at this location."
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sans 42nd

June 17, 2026

5  out of  5
rating by sans 42nd
"The service has been very accommodating and great on providing answers for any questions that I might have."
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Bill Rinaldi

June 16, 2026

5  out of  5
rating by Bill Rinaldi
"Great customer service"
We responded:
"Thanks for the review appreciate your business."
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shantel marks

June 11, 2026

5  out of  5
rating by shantel marks
"Best insurance agent, always helpful and friendly."
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Angela Stewart

June 10, 2026

5  out of  5
rating by Angela Stewart
"Very professional quick and fast, and I was left feeling served"
We responded:
"We appreciate your review, Angela. We are so happy that you had such a wonderful experience with State Farm Agent Steven Gardner’s Team here in Matteson ! "
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Mona Spears

June 8, 2026

1  out of  5
rating by Mona Spears
"I spoke with a CK/Brittany for a quote and these people were extremely rude and I even called back not only did they hang up once but twice. This does not display the reputation of State Farm insurance at all. Fair warning, who would want to ensure a policy for their home or car with a bunch like this. Enter at your own risk."
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Angela Stewart

June 3, 2026

5  out of  5
rating by Angela Stewart
"They had a very personal touch and I left feeling very served"
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here in Matteson . "
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steven johnson

June 3, 2026

5  out of  5
rating by steven johnson
"I was with my old insurance company for 16 years. I got a home and auto quote from Steven Gardner, the rates very competitive. So I called around shopping other companies to check rates and State Farm had the best rates. I've had nothing but great experience working with everyone in the office anytime. I have a question. No matter who answers the phone."
We responded:
"Thanks so much I'm glad we could help!"
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Paul Johnson

June 2, 2026

5  out of  5
rating by Paul Johnson
"Excellent customer service ,clear and understandable outline of your policy 👏."
We responded:
"Thanks for the review we appreciate your business"
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Lynette Polk

June 2, 2026

5  out of  5
rating by Lynette Polk
"I greatly appreciate the service that they provide to me , they are always professional & very helpful & able to answer any questions that I need knowledge on. Thanks State Farm."
We responded:
"Thanks for the review we appreciate your business."
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LIsa Hutcherson

June 1, 2026

5  out of  5
rating by LIsa Hutcherson
"Fantastic customer service from the time I enrolled to any questions I’ve had. The responsiveness is timely and I have always received a live person."
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Kimberly Taylor

May 27, 2026

5  out of  5
rating by Kimberly Taylor
"Excellent customer service. Very helpful staff."